FREQUENTLY ASKED QUESTIONS

Moving on the East Coast, 7-14 business days and moving from the East to West Coast, 14-21 business days, from the EARLIEST REQUESTED DATE shipment can be received.

A “certificate of insurance” is generally documentation of General Liability, Automobile Liability and Workers Compensation insurance. Many large or commercial buildings require documentation of such coverage in the form of a certificate; many as well have minimum limits of liability requirements. Radius Moving carries in excess of $1,000,000 coverage there’s is no charge for the certificate of insurance. The certificate of insurance does not provide coverage for your goods; additional valuation or insurance must be purchased separately.

Radius Moving has a dedicated claims manager and expert repairperson on staff. If you opted for additional valuation, and the item is repairable, it will be repaired. If it is deemed irreparable, you will be reimbursed for the depreciated value at the time of damage. If you opt for outside insurance coverage, all claims will be handled by the insurance company directly.

In New York State, if you take additional valuation you must declare a lump sum value for the entire shipment, junk and non-junk. In New Jersey the law is different and you may declare only particular pieces. If you move with Radius Moving and have a total shipment valued over $50,000, or single item(s) valued at $5,000 or more, you may not purchase additional valuation on the day of the move and will need to make prior arrangements. Visit pafinsurance.com for further insurance options.

Too early is better than too late when it comes to packing. It is sometimes more time consuming than you think. Bear in mind your “packing style” – do you try to get it all done in one day or weekend, or would you prefer to spread it out over a few weeks packing a few boxes every day. You will likely want to sort through, and toss/donate unwanted things. How much free time do you have? If your free time is limited, try starting early and packing a little at a time. Start with the things you absolutely will not need, and work your way towards the essentials.

Radius Moving considers “packing” the act of placing loose items in cartons. Books, linens, clothing, dishes, pots and pans are “packed” in boxes. Furniture is “prepped” and made ready for transport. Wrapping furniture, shrink wrapping mattresses, crating glass and marble are examples of how Radius Moving prepares your furniture for safe transport. The service of prepping is considered an element of the moving service and is executed depending on the material we use. The blankets and tape we use to wrap and secure your goods are provided at no extra charge.

As early as you can! Radius Moving can usually handle last minute moves (even same day), and it is common for clients to book on short notice, however, the more time you allow yourself, the more prepared you will be and the less likely you are to experience added stress because of it. There are “busy” and “slow” times of the year and month. Generally, the busy months are April through September, and the busy days of the month are the end of the month from the 25th – 3rd. Most leases begin and end on or about the 1st or 15th of the month, and our schedule is therefore busier. We normally recommend two weeks notice, however, sometimes we are booked for particular days/weeks in advance. Also, you will want to make sure you have enough time to get estimates and have some time to review them before you make your final decision. So, ideally, starting at least one month prior to your anticipated move day is a good idea. That will give you enough time to research companies, set appointments for on-site estimates (if applicable), collect and compare estimates, make a decision and book your move.

Get in Touch

1 Ackerman Ave, Suite L

Clifton NJ, 07011

P: 866 266-8363
F: 877 516-7451

E: [email protected]

DOT 2530653 / MC 879386